Making Data Agent Ready - an interview with Software Huddle

Mezmo's Director of Innovation Andre Elizondo joined Software Huddle to talk about AURA, the company's open-source agentic harness for SREs. The conversation covers Mezmo's roots in observability data at scale (logs, traces, metrics) and how AURA addresses a fundamental challenge: as system complexity outpaces human capacity, how do you make telemetry data actionable for AI agents?

Key topics include context engineering (preparing data to be agent-ready before it reaches the model), why the team built a custom orchestrator in Rust, how AURA handles memory and self-correction within agent loops, their perspective on MCP versus Skills and code sandboxing, and how the SRE role is shifting as agents become trusted operational teammates.

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