Site Reliability Engineers

That 2 a.m page,
handled by 2:05.

Respond to incidents faster, understand where to focus automatically, and reclaim time to fix the things that cause fires—not just fight them.

Eliminate firefighting. Reclaim time for the work that matters.

Incident volume is outpacing headcount. The SRE role has been compressed —20 specialists down to 3 generalists. Complexity up, staffing flat. Your best engineers spend their nights fighting fires instead of preventing them.

AURA is purpose-built for production SRE—not adapted from coding assistants where "if code breaks, just rebuild." High-risk, high-cost environments need different guardrails. Deterministic outcomes. Verifiable reasoning. Human-in-the-loop by default.

How it works

From firefighter to architect. AURA handles the reactive so you can own the proactive.

AURA and Mezmo each address a distinct part of the SRE problem. Start with one, get value immediately.
AURA - Agentic SRE

Triage, RCA, post-mortems, automated

When an alert fires, AURA already has context on your environment. It triages, identifies root cause, and drafts remediation. Your team reviews and acts. MTTR drops from 15–30 minutes to under 5.

Mezmo - Active Telemetry

Signal over noise, before it hits storage

Mezmo processes telemetry in-stream—extracting key signals and spotting anomalies before data is stored. Root cause starts with better inputs, not more dashboards to sift through at 2 a.m.

AURA + Mezmo

Agents + curated data = under $1/investigation

Mezmo's MCP tools deliver curated, right-sized telemetry to AURA's agents—no firehose, no hallucinations. Under $1 per investigation, versus ~$25 with other tools.

What you get

Respond to incidents. Prevent the next one. Answer questions instantly.

AURA maps to how SRE teams actually work—reactive when incidents happen, proactive when there's breathing room, conversational when you need answers fast.
AURA · Reactive mode
Incident management

Alert fires. AURA triages immediately—context, root cause, remediation steps. Your team reviews. Mean time to resolution under 5 minutes.

AURA · Proactive mode
Drift detection & prevention

Continuous monitoring for anomalies and degraded signals. Surface issues before they become incidents. Fix what's about to break.

AURA · Ad hoc mode
Instant answers

Ask about service health, SLO status, or recent changes in natural language—without spinning up a full investigation workflow.

Mezmo · Data layer
Just-in-time telemetry

Mezmo curates exactly what AURA needs for each investigation. Amazon delivery, not Costco pallets of unrefined data.

Key capabilities

Everything your platform needs to run agents in production

From automated triage to intelligent data routing—the capabilities that turn reactive SRE into proactive reliability.
Sub-5 min MTTR

Automated triage and RCA reduce resolution time from 15–30 minutes.

Automated post mortems

4+ hour process replaced with automatic generation and transparent reasoning.

Live tail + replay

Stream telemetry in real time and replay buffered events—no indexing delays.

Human-in-the-loop

Agents ask permission before sensitive operations. No accidental production changes.

SLO monitoring

Surface error budget burn and SLO adherence before thresholds are breached.

Responsive pipelines

Auto-adapt sampling rates and capacity during traffic spikes, automatically.

Data compliance

Redact or mask PII in-stream before it reaches any consumer or destination.

Data profiling

Identify high-volume, low-value streams and act on cost optimization recommendations.

Explore more

Browse resources to learn more about how it works
Blog
The observability problem isn't data volume anymore —it's context
Blog
AURA in practice: real-world use cases for production AI agent infrastructure
Blog
The observability stack is collapsing: why context-first data is the only path to AI-powered root cause analysis

Blog
Why we open-sourced AURA: Infrastructure for production AI

Ship fighting fires. Start preventing them.

AURA is free and open-source—no commitment to start. Sub-5-minute MTTR with automated triage and RCA. Add Mezmo's data layer and cut investigation costs.