PRICING

We offer plans that fit any size organization and scale with you as you thrive.

FEATURED PLANS

COMMUNITY

FREE

FEATURES
  • 1 user
  • No retention
  • Live Tail + Views
  • Automatic Parsing
PROFESSIONAL

$0.80/GB

$1.05/GB

$1.30/GB

$1.80/GB

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FEATURES
  • 25 users
  • 3, 7, 14, or 30 days of Retention
  • Live Tail + Views
  • Automatic + Custom Parsing
  • Usage Control Features
  • Alerts via Slack, Email, Webhooks, PagerDuty, and more
  • Log Data Restoration
  • Minimum charge $10
ENTERPRISE

CUSTOM

FEATURES
  • Unlimited users
  • Multiple Orgs
  • Variable Retention
  • K8s Enrichment
  • SAML and SSO
  • HIPAA Compliance

FEATURE Comparison

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FEATURES
FREE TRIAL
COMMUNITY
PROFESSIONAL
ENTERPRISE
USERS
25
1
25
Unlimited
LIVE TAIL
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VIEWS
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ALERTS
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VISUALIZATIONS
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CUSTOM PARSING
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RBAC
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USAGE QUOTAS
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INDEX RATE ALERTING
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LOG DATA RESTORATION
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HIPAA
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SSO/SAML
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KUBERNETES ENRICHMENT
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ENTERPRISE ORGANIZATIONS
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VARIABLE RETENTION
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MEZMO COMMUNITY PLAN

After your fully featured 14-day free trial, upgrade to an Enterprise or Monthly Plan to get the full value of Mezmo. If you don't choose a paid plan, your account will automatically roll over to our Community Plan so that you can still ingest all your logs and see them in Live Tail. $0/GB, 1 user, and 0 days retention.

FAQS

Do you offer a free trial?

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Yes, we offer a fully-featured 14-day free trial for new accounts.

What if I exceed my user limit?

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Contact support and we’ll work with you to find a solution.

What happens after my trial?

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Your account switches to our limited free plan and your stored logs are deleted.

How can I know what my bill will be if I don’t know my logging volume?

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We only charge you for what you use. We don’t have data caps or volume limits.

How can you offer unlimited ingestion on your free plan?

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The free plan offers unlimited Live Tail for real-time logging, but does not come with any storage retention. To store your logs, sign up for any of our paid plans.

What does retention mean?

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Retention refers to the number of days that we store your log data. To store data beyond your retention period, we offer integrations that automatically archive your data to an external source.

Do all plans have all features?

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All paid self service plans have the same features except for the duration your logs are retained. For enterprise features like Kubernetes Enrichment, Enterprise Organization Management and Variable Retention, request a demo with our solutions team.

What if I switch my plan in the middle of the month?

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You will be billed for your pro-rated usage up to the end of the previous day UTC. The billing period for your new plan starts from the beginning of the current day UTC.

Where can I find how much I’ve logged?

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In the Mezmo log viewer you can find your usage in GBs at the bottom left. There is also a detailed breakdown of your usage on the Dashboard.

How granular is your billing rate?

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We will bill you down to the MB, so 10.416 GB on our 14-day retention plan ($1.30/GB) is $13.54 per month.

What are the benefits of Mezmo Enterprise Plan?

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Mezmo Enterprise Plan empowers your team with exclusive access to features that give you more value from your log data: 

  • Create parent and child accounts and manage single sign-on access with Enterprise Organizations
  • Understand your Kubernetes environments with Kubernetes Enrichment
  • Meet security and compliance requirements with SAML SSO and Idle Logout 
  • Get personal support and training from your dedicated customer success manager

START YOUR
14-DAY FREE TRIAL

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