PRICING

We offer plans that fit any size organization and scale with you as you thrive

Community

Free
Start Free Trial

Perfect for hobbyist

1 user

No retention

Live Tail + Views

Automatic Parsing

Professional

$0.80/gb
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Ideal for growing teams

25 users

3, 7, 14, or 30 days of Retention

Live Tail + Views

Automatic + Custom Parsing

Usage Control Features

Alerts via Slack, Email, Webhooks, PagerDuty, etc

Log Data Restoration

Minimum charges apply

Enterprise

Custom
Ingestion + Retention
Contact Sales

Everything in Professional, Plus:

Unlimited users

Multiple Orgs

Variable Retention

K8s Enrichment

SAML and SSO

HIPPA Compliance

Mezmo Enterprise Plan

Empower your team with exclusive access to features
that give you more value from your log data.

Create parent and child accounts and manage single sign-on access with Enterprise Organizations

Understand your Kubernetes environments with Kubernetes Enrichment

Meet security and compliance requirements with SAML SSO and Idle Logout

Get personal support and training from your dedicated customer success manager

Contact Sales

Let's break it down

Free Trial
Community
Professional
Enterprise
Users
25
1
25
Unlimited
Live Tail
Views
Alerts
Visuals
Custom Parsing
RBAC
Usage Quotas
Index Rate Alerting
Restoration
HIPAA
SAML
Kubernetes Enrichment
Enterprise Organization
Variable Retention

Mezmo Community Plan

After your fully featured 14-day free trial, upgrade to an Enterprise or Monthly Plan to get the full value of Mezmo. If you don't choose a paid plan, your account will automatically roll over to our Community Plan so that you can still ingest all your logs and see them in Live Tail. $0/GB, 1 user, and 0 days retention.

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Questions? We got you

Do you offer a free trial?

Yes, we offer a fully-featured 14-day free trial for new accounts.

What if I exceed my user limit?

Contact support and we’ll work with you to find a solution.

Is a credit card required for the free trial?

Nope, just sign up for an account.

What if I exceed my volume limit?

We only charge you for what you use. We don’t have data caps or volume limits.

What happens after my trial?

Your account switches to our limited free plan and your stored logs are deleted.

How can I know what my bill will be if I don’t know my logging volume?

We only charge you for what you use. We don’t have data caps or volume limits.

How can you offer unlimited ingestion on your free plan?

The free plan offers unlimited Live Tail for real-time logging, but does not come with any storage retention. To store your logs, sign up for any of our paid plans.

What does retention mean?

Retention refers to the number of days that we store your log data. To store data beyond your retention period, we offer integrations that automatically archive your data to an external source.

Do all plans have all features?

All paid self service plans have the same features except for (i) the duration your logs are retained, and (ii) the number of allotted users. The only exception is our self service HIPAA plan, which comes with a signed BAA. For enterprise features like Enterprise Organizations and Variable Retention, request a demo with our solutions team.

What if I switch my plan in the middle of the month?

You will be billed for your pro-rated usage up to the end of the the previous day UTC. The billing period for your new plan starts from the beginning of the current day UTC.

Where can I find how much I’ve logged?

In the Mezmo log viewer you can find your usage in GBs at the bottom left. There is also a detailed breakdown of your usage on the Dashboard.

How granular is your billing rate?

We will bill you down to the MB, so 10.416 GB on our Birch plan ($1.50/GB) is $15.62 per month.

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