General Data Protection Regulation (GDPR)

Our Commitment to You and The Protection of Your Data

Mezmo, formerly LogDNA, is committed to partnering with customers and users to help them meet the requirements of the General Data Protection Regulation (GDPR). The GDPR is the most comprehensive EU data privacy law in decades, and has been in effect since May 25, 2018. In addition to strengthening and standardizing user data privacy across the EU nations, it requires obligations for all organizations that handle EU citizens’ personal data, regardless of where the organizations themselves are located. This page shows how Mezmo achieves GDPR-compliance, as well as how customers can interface with Mezmo to ensure their own adherence to the GDPR.

Maintaining GDPR

Updates to GDPR have expanded the requirements significantly, and our team is always working diligently to ensure Mezmo’s product offerings and contractual commitments remain compliant with new standards. Active measures to achieve this include:

Continuously investing in the security of our infrastructure
Ensuring appropriate contractual terms are in place
Supporting international data transfers by maintaining our Data Privacy Framework self-certifications
Executing Standard Contractual Clauses in our updated Data Processing Addendum

Mezmo also monitors for changes to GDPR compliance from privacy-related regulatory bodies, and reviews guidance from our world-class legal team. As we streamline our GDPR compliance, we will provide you with regular updates to ensure your own organization remains compliant.

Our Security Infrastructure and Certifications

Protecting the data privacy of our customers is always a top priority at Mezmo. As a cloud-based company, we are entrusted with our customers’ most valuable data, so we ensure high security standards are reviewed and enforced. We’ve received several widely-recognized security certifications, including SOC 2, HIPAA, and PCI-DSS. Mezmo will continue to meet its obligations and offer contractual assurances.

International Data Transfers: Data Privacy Framework and Data Protection Addendum

To comply with E.U. data protection laws around international data transfer mechanisms, we self-certified under the E.U.-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework. Designed by the U.S. Department of Commerce and the European Commission and Swiss Administration, Data Privacy Framework was developed in order to provide a framework for companies to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States. In addition, we offer European Union Model Clauses, also known as Standard Contractual Clauses, to meet adequacy and security requirements for our customers who operate in the E.U.

Stay Updated

Fulfilling our privacy and data security commitments is important to us, and we’re happy to help you meet the requirements of the GDPR. This page will be revised to reflect GDPR-related information as it becomes available. If you have any questions about how Mezmo can help you with compliance, please do not hesitate to reach out to us.

If you have any questions about how Mezmo can help you with compliance, please do not hesitate to reach out to us. In order to exercise any your rights, you can email privacy@mezmo.com or you can follow this link to fill out a Data Subject Request (DSR).

If you’re based in the EU/EEA or UK, and wish to contact us via our GDPR Representative, DataRep, you may do so at:
• datarequest@datarep.com
• www.datarep.com/datarequest
• DataRep, 107-111 Fleet Street, London, EC4A 2AB, United Kingdom
• EU/EEA full list of contact location address(es)

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