7 Best IT Monitoring Tools and Software of 2021

Monitoring tools, also known as observability solutions, are designed to track the status of critical IT applications, networks, infrastructures, websites and more. The best IT monitoring tools quickly detect problems in resources and alert the right respondents to resolve the critical issues. Response teams use observability solutions to gain real-time insights into resource availability, stability and performance.

Infrastructure issues are inevitable, and teams must have the best IT monitoring tools in place to mitigate the impact of an incident. In this post, we’ll uncover leading observability software that response teams can use to streamline the incident detection-to-resolution process.

Characteristics of the Best IT Monitoring Tools

Advanced monitoring solutions are cost-effective and provide a single view into logs and metrics that help identify the root cause of an incident. They must seamlessly integrate with IT service alerting (ITSA) mobile applications to orchestrate and trigger alerts to the right on-call technician. Monitoring services can also be integrated with communication APIs to notify the right person via SMS, email and phone call.

The best IT monitoring tools observe critical resources 24/7. Regardless of the time or day, observability software always captures problems and immediately reports the high-priority incidents.

Incident response teams must recognize the scalability of monitoring solutions. As teams expand or reduce their existing IT infrastructure, observability software needs to scale alongside these changes. Scalable monitoring tools ensure that all components of an IT environment are up and running.


The LogDNA log management solution acts as a one-stop repository for DevOps teams, providing a singular view into all their system and application logs. It is a centralized log management solution that allows DevOps to manage technical complexity more efficiently while boosting their productivity levels.

The system allows teams to search logs with simple keywords and date ranges, filter log events, receive presence and absence alerts, and create powerful log graphing for easy log monitoring. LogDNA monitors logs and intelligently detects anomalies to help teams resolve issues promptly.