At Mezmo, we’ve always believed that observability should empower innovation, not hold it back with complexity and unpredictable costs. However, as organizations scale and data volumes continue to explode, the old ways of managing telemetry data aren’t sustainable.

Listening and Learning

Our customers told us their biggest challenge was balancing the value of their data with the costs of processing, analyzing, and storing it. We knew that solving this problem would require more than reducing the storage cost—it required us to rethink the relationship between data processing and analysis and find a more efficient way to retain the data.

A Ground-Up Transformation

We focused our efforts on creating a simpler and smarter platform. We examined our backend infrastructure and services and pushed to redefine how data flows through Mezmo.

As a result, significant improvements to our backend infrastructure resulted in a 90% reduction in infrastructure usage and a 70% decrease in operational applications. We didn’t just tweak the numbers; we transformed our stack to pass these efficiencies directly to our customers with our new pricing model.

Purpose-Built Control of Your Data

We give teams full understanding and control over their data - decide what you collect, where it goes, and how long you keep it. Instead of requiring customers to store everything, our platform processes and analyzes observability data in real time, giving you faster insights, more value, and choice in what and where you store data.

Here’s how our customers benefit from this approach:

• Live Tail: Instantly search and troubleshoot live log streams, perfect for real-time debugging and deployments.
• Data Profiling: Automatically organizes and classifies logs, helping you understand your data and reduce unnecessary volume.
• Replay (Beta): If there’s an incident, our system captures and replays detailed data up to 8 hours before the event, making critical information available without delay.

With these capabilities, you get the right data in the right format to the right people at the right time, at reduced cost, for smarter decisions and faster problem-solving.

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Enabling Scale and Innovation

We didn’t invest in this significant change just for efficiency’s sake, but to make observability an enabler of innovation. By removing technical and financial barriers, we’re helping teams focus on what matters: building, scaling, and delivering value.

We’re proud of our work behind the scenes and even more excited about what it means for you. If you’re ready to experience a more innovative, straightforward approach to processing, analyzing, and storing your data, visit our website or start a free trial today.