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LogDNA Agent Updates

    4 MIN READ

    LogDNA is now Mezmo but the product you know and love is here to stay.

    Today, we are announcing a few changes around the LogDNA Agent happening today and in mid-October.

    Ending WinEvents Support

    Starting today, we begin officially recommending that customers who want to log WinEvents use our NXLog integration. In mid-October, we will deprecate support of WinEvents in all versions of the LogDNA Agent.

    Our NXLog integration supports both file logging and WinEvents. Installation steps can be found here in our documentation.

    Ending Debian 8 and Ubuntu 14.04 Support

    We will be upgrading our Node.js version used to build the LogDNA Agent from v8.3.0 to v12. As a result, the new versions of the LogDNA Agent released in mid-October and beyond will not support Debian 8 and Ubuntu 14.04, as Node.js v12 drops support for those operating systems.

    We will also stop supporting Debian 8 and Ubuntu 14.04 on prior versions of the LogDNA Agent.

    Important Note: We are changing our product naming/versioning (detailed below) and when released, this change only applies to customers currently using LogDNA Agent v1 to send system logs. Our new LogDNA Kubernetes Agent can still be deployed to send kubernetes logs.

    LogDNA Agent Naming and Versioning

    We are restructuring our suite of LogDNA Agents to make updates easier to deliver to our customers. Starting in mid-October, we will split our current LogDNA Agents into separate versions based on their respective platform or operating system (OS).

    The installation process and package names will not change. Separating agent versions enables us to build platform- and OS-specific features. Below are the 4 different LogDNA Agents:

    LogDNA Windows Agent

    Platform/OS: Windows

    Log Types: Files

    LogDNA Mac Agent

    Platform/OS: MacOS

    Log Types: File Logging

    LogDNA Linux Agent

    Platform/OS: Linux

    Log Types: File Logging, Journald

    LogDNA Kubernetes Agent

    Platform/OS: Kubernetes

    Log Types: File Logging

    LogDNA Agent Support Matrix

    We are actively building out our support matrix and will be sending an update within the next month. In general, we will continue to support our current set of platforms and operating systems (OS) other than what is being deprecated as mentioned in this email.

    Key Questions

    What actions do I need to do now as a customer? If you currently send or might send WinEvents to LogDNA, please use our NXLog integration. Documentation on how to get started is linked here.

    Where can I keep track of changes to the various LogDNA Agents? Please check out the changelog in our public Github repository:

    What should I do in mid-October? Manually update your agent version if there are any changes you’d like from the changelog. In addition, if you send WinEvents to LogDNA, migrate to our NXLog Integration instead. We will no longer be supporting WinEvents with our LogDNA Windows Agent. Note: If you are sending file logs from Debian 8 or Ubuntu 14.04, do not manually update your agent. Newer LogDNA Agent versions will be built with Node.js v12 which does not support Debian 8 or Ubuntu 14.04.

    How does the name change affect my configuration? There are no changes to installing the LogDNA Agent and updating the LogDNA Agent.

    What will happen to the current LogDNA Agent v1 and LogDNA Agent v2? We will still support them as we do any legacy version. However as noted above, we will not be supporting WinEvents, Debian 8 and Ubuntu 14.04.

    Thank you for your continued support as we work to improve your logging experience. If you have any questions or feedback, please feel free to email me at